Natech CRM v2

Natech CRM

Natech CRM is an Integrated customer centric Customer and Communication Relationship Management System. Natech CRM is the first solution to be developed with the Natech D.R.P. technology and serves the needs for internal management and external operations management. It is fully compatible and with BOS ERP and CSB while it also supports interoperability with other Business Solutions built on Customer centric philosophy

Strategic Choice

Natech CRM® is a powerful yet simple to use tool for organising, planning and monitoring business operations either internally (rules, emails, calendar, communication etc) or externally (marketing campaigns, customer care, product planning etc).

The use of Natech CRM enhances your company's operations as well the information flow across all departments or teams. After all Natech CRM aims at providing integrated and robust information flow dynamically when needed to the person required utilizing an intelligent Decision Support System.

We treet Knowledge as your most important asset. As such, Natech CRM has the ability to record and retrieve processed data and information when needed eliminating unwanted barriers.

System Architecture

Natech CRM v2 is the first solution to be built on Natech D.R.P. architecture. Natech DRP provides a modular, dynamic, customer centric infomation on screen that is related to the entity that is being processed. It eliminates unnecessary information from your monitor and integrates different parts that are related to your business case intellegently without hassle. In addition it translates features according to the user's or even the customer language and adapts the provided fileds accordingly. Also, the Natech DRP architecture provides you with the option to add/remove or edit any field at any time as well as it offers you with the option to manually change or add processes and commands when needed. Moreover it utilises Natech Form Designer so that you configure your programme naturally to adapt it to your needs.

Technology

Natech CRM is based on SQL Server 2008 and was built with Microosoft Visual Studio 2010 under the TUV ISO 9001:2000 certification. In addition Natech CRM v2 is certified with Microsoft Platform Ready:

http://www.microsoftplatformready.com/congrats.aspx?appid=34231&techid=102

http://www.microsoftplatformready.com/congrats.aspx?appid=34231&techid=14

Features

Products
Customers/Suppliers
Users
Management
Operations
Information Flow and reporting
Calendar
Communication
- Email
- Fax
- SMS
- Call Charges